A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Mart-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.
We built our Mart branch after hearing the same complaint over and over from Mart, TX property owners — the "24/7" number that never actually answers. Every technician on our Mart roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Basement Flooding in Mart isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Mart, TX, so you're protected from the moment our truck pulls into the driveway.
Our Mart, TX-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Talk to a Mart property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Mart call at a time.
The most expensive Mart restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Mart line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Mart crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our Mart units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Mart homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
For commercial Mart accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Mart crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Mart drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Our Mart, TX warehouse keeps drying equipment close, which typically puts a Mart tech at your door inside an hour.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our Mart team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your Mart property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
We measure moisture with instruments, not guesswork, and we won't sign off on a Mart job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Mart work order, not just in an ad. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Because our equipment is staged inside Mart, TX, most Mart calls see a technician on-site within 60 to 90 minutes of the initial call.
We always quote first. You'll see a written estimate for the Mart job before any drying equipment starts running.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Mart properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
We regularly handle sewage backups in Mart using full containment, PPE, and EPA-registered antimicrobial products.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Yes, we regularly respond to commercial and multi-unit losses in Mart, including retail, restaurants, and office space.
Typical drying time runs 3-5 days for a Mart home, though a job that sat unaddressed longer can take longer to fully dry.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our Mart crews cover that full radius.
Beyond Mart itself, our coverage extends across nearby zip codes, with additional Mart, TX crews available for large-scale or commercial losses. If your address falls inside or near Mart, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Mart, Mart, TXReach our Mart line directly and get a technician on the way today.
Call +1-844-234-5373